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log on issues

 Started by Ken Ohl on Oct 15, 2016 at 7:48 PM

       
 Ken Ohl
Online
Age: 54
11 Posts
Posted Oct 15, 2016 at 7:48 PM

 Hi, I have sevreal people including my myself having issues logging onto the site itself, and if they get on the site, they cannot submit their picks. Is this a site issue?

 

 Fred Williams
Online
The Commish
Age: 62
850 Posts
Posted Oct 16, 2016 at 12:17 AM
Quote Ken Ohl wrote:
View Original Post

 Hi, I have sevreal people including my myself having issues logging onto the site itself, and if they get on the site, they cannot submit their picks. Is this a site issue?

 

Yes, the server has been acting up. I reset it and will continue to monitor the situation with the host. 

Fred 



"I want to die peacefully in my sleep like my grandfather, not screaming in terror like his passengers!"

 Karen Render
Online
Karen
Age: 56
9 Posts
Posted Nov 17, 2016 at 3:19 PM

Is this still a problem?  I have a few that had trouble logging on today.

 

Thanks.

 Fred Williams
Online
The Commish
Age: 62
850 Posts
Posted Nov 17, 2016 at 9:30 PM
Quote Karen Render wrote:
View Original Post

Is this still a problem?  I have a few that had trouble logging on today.

 

Thanks.

Hi Karen,

I didn't see anything unusual in the logs, and was able to login several times today. Was there a particular time frame they couldn't log in?

Fred 



"I want to die peacefully in my sleep like my grandfather, not screaming in terror like his passengers!"

 Karen Render
Online
Karen
Age: 56
9 Posts
Posted Nov 18, 2016 at 7:34 AM
I'm not sure. I received a text from one of my players stating she was having trouble logging in. I received the text yesterday at 2pm. She said she tried several times and also tried to reset her password but it wasn't working. I checked the system and it showed she was still active so I had her send me her picks and I entered them for her.